By Janine Driver
Ninety-three percent of what we communicate is non-verbal. How would your career, business or personal life improve when you gain the confidence of knowing both how to tap the success secrets of the NEW body language to appear and ultimately become the most powerful person you know, and while you’re at it know what people think about you without saying a word?
Janine Driver, speaker at IRgA’s 2009 Annual Convention & Trade Show, NBC’s The Today Show, body language contributor and author of The Masters of Success and You Say More Than You Think, coming out in January 2010, will teach you how to add more impact when building rapport and in your communication with others. She’ll teach some seven-second fixes so you can apply to everyday situations. It’s all about the R.O.A.R.: rapport, observe and listen, ask powerful questions and reaching your potential!
Rapport Building: Building a strong rapport is critical to generating strong relationships. Remember: people like people who are like themselves. A simple way to encourage this is to mirror another person’s actions. Mirror their actions while also talking with them in the way that helps them to best understand you. People process the world in one of three ways. Speaking to them in a manner reflective of their processes helps you connect better: Visual (sight): “I see…” Auditory (sound): “I hear…” Kinesthetic (touch): “I feel…”
Observe and Listen When interacting with others, it is critical that you have an understanding of their body language preferences, or else miscommunications may occur. In order to make accurate assessments of body language cues, it is a good idea to find out a person’s normal behavior, or baseline
Follow the old children’s song: head, shoulders, knees and toes. Someone’s head position and facial characteristics, posture, leg spacing, and foot direction are key indicators of body language symbols. All of these parts work together to give a message of intent, although you should also remember The Bellybutton Rule!
Ask Powerful Questions
Asking the right questions can make all the difference in understanding others and delivering the right message. For example, a client may tell you that what you are doing is fine, but they are slightly shaking their head while adopting a reserved and enclosed posture. By asking questions beginning with phrases like “Is there any reason why…”, “Maybe I’m wrong here, but…” and “Is there something else…”, you can find out more and make sure that everyone is on the same page.
Reach Your Potential A great way to make sure that your confidence level is high is to speak, think, and act in positives. Removing conditional phrases adds authority and power. Yoda from Star Wars said, “Do or do not, there is no try.” Adding words or phrases like “try” or “consider doing” or “thinking about” distract and delay doing the actual action. Next time you are given a task, don’t try to get it done; do it! Language like this can also make people skeptical of motives or commitment, and may cast doubt on your actual abilities.
“We’ll open a window to unexpected opportunities, success, and abundance. There’s an old saying that I love, ‘It's not who you are that holds you back, it's who you think you're not,’” says Janine.
Janine Driver, body language contributor for NBC’s The Today Show, spent more than a decade as an award-winning Federal Law Enforcement Officer for the Bureau of Alcohol, Tobacco, firearms and Explosives (ATF), training cops, lawyers and judges in the fine art of separating fact from fiction. By night, she thrilled audiences as a stand up comic who shared the stage with Chris Rock, Robin Williams and Ray Romano. Today, Driver teaches her recently de-classified body language strategies to thousands of businesses around the globe. Visit www.lyintamer.com for more information.